Calvin Browne on Tue, 4 Apr 2000 12:29:45 +0200


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Re: GLUG: Notebooks


> Personal experience of Dells - work fine, everything is supported and
> easy to install. I've heard Gateway machines (which are now locally
> available for a very good price) are also a good bet.
> 
> > 2. Sony won't honour hardware warranties with Linux on the machine. I was
> > told this weekend when the keyboard failed (keyboard on the 'book had keys
> > that didn't work, external keyboard worked fine - notebook 14 days old at
> > this time) that because I had loaded Linux on the machine, they could not
> > honour the warranty.
> 
> Great stuff. Remind me not to ever buy Sony hardware in the future -
> unless someone with more knowledge of
> /usr/src/linux/drivers/char/keyboard.c can show exactly where the damage
> could have been inflicted :)

Hard to believe that they won't honour their warranty.
I would get them to put that in writing, I've seen
lots of people back down once you ask them that.

And then I'd post the letter on the net.

--Calvin

------------------------* My opinions are mine *------------------------------
 Calvin Browne calvin@xxxxxxxxxxxxxxx c@xxxxxxxxxx
               http://orange-tree.alt.za Phone: +27 83 303-0663
               Call me for Linux/Internet consulting 
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